Gorgeous Views and Tranquility at Villa Santorini

Beautiful property, location great. We really enjoyed our stay. Sadly the service experienced from Nox was horrible! Nox did not inform us of a race the Sunday, I started communicating a week before and constantly asked for guidance, to which Nox took time to respond, sent info about the race we already had but I needed confirmation from Nox as to what time we should leave on the Sunday to make it to the airport with all the road blocks. We decided to leave the Sunday morning at 05.00 as we got no response from Nox. We never received an agents name and responses from Nox are dealt with haphazard, robotic.

Marelize U - Posted: 3/12/2025

Thank you for your feedback and review Marelize. We're delighted to hear you enjoyed the property and central location. We apologise for the communication issues you experienced with our team and the Cape Town Cycle Tour road closures. We are actively working to improve our response times and ensure our guests receive timely and accurate information. Your feedback is invaluable in helping us enhance our service and we hope to welcome you back to Nox in the future soon!

Nox Cape Town staff

Posted: 3/12/2025

Not a great stay so would NOT book again. Needs proper management….

Nicole T - Posted: 3/3/2025

Thank you for the review Nicole! We apologise for the inconvenience you experienced during your stay. We are addressing the misinformation about the bath availability and ensuring that our amenities are accurately described. We are delighted the team supplied a baby bath for you and hope this helped during your stay. The issues with the air conditioning, cleanliness of the outdoor area, and the gas bottle have been noted and have since been rectified. We appreciate your invaluable feedback as we continue to grow and improve our services from all guest experiences. We hope to welcome you back to Nox for a more memorable stay and experience in the future!

Nox Cape Town staff

Posted: 3/5/2025

La maison est très belle, la vue magnifique et Nox est très réactif à toutes les demandes . Quelques détails négatifs : nous avons demandé de pouvoir arriver à midi au lieu de 14h et il nous a été demandé un supplément d’argent (ce que nous avons trouvé pas très commercial donc nous sommes arrivés à 14h) , les grandes baies vitrées étaient sales, le lave vaisselle fonctionne tres mal. Enfin pour notre départ, le code fournit par Nox pour la boîte à clés était mauvais ce qui met un peu de stress . Mais c’est une location agréable

Marie-Hélène D - Posted: 2/26/2025

Thank you for your feedback and review Marie-Helene. We're glad you enjoyed the beautiful Villa and the stunning view. We apologise for the inconvenience with the key box code and the cleanliness of the windows. We will address these issues promptly. We appreciate your understanding and hope to welcome you back to Nox again soon!

Nox Cape Town staff

Posted: 2/28/2025

Overall, our stay was enjoyable. The location was perfect, with breathtaking views and a short walk to the beach. The accommodation was lovely.

Taylor L - Posted: 2/22/2025

Thank you for your feedback and review Taylor! We're delighted to hear you enjoyed the central location and stunning views. We apologise for the inconvenience with the dishwasher being out of order and the pool size. We are currently in the process of repairing the dish washer. In regards to the noise levels and our damage deposit, we do monitor noise levels to ensure we are adhering to the neighborhood regulations as well as require all guests to verify for their stay with us, this ensures in the case of any damages, we are able to cover the guests, the owner and the property. We will review the booking process and noise policy to improve future experiences. We hope to welcome you back to Nox in the future soon!

Nox Cape Town staff

Posted: 2/24/2025

We had a great stay! The accommodation was beautiful, just as described, with a lovely view. However, the housekeeping was a bit disorganized—towels were often missing, and the cleaning service didn’t always come as scheduled. That said, communication was excellent, and any issues were resolved quickly. The check-in process was a bit tricky as we were only able to enter the accommodation three hours later than expected, but we appreciated the compensation with a voucher. Overall, despite a few minor hiccups, we really enjoyed our stay. The place has a lot of charm, and we would still recommend it!

Hanyi K - Posted: 2/21/2025

Thank you for your kind words and review Hanyi! We're delighted to hear you enjoyed the beautiful accommodation and lovely views. We apologise for the disorganization with housekeeping and the delayed check-in. We're glad our communication and resolution efforts met your expectations. We appreciate your understanding and recommendation! We look forward to welcoming you back to Nox in the future for another relaxing stay soon!

Nox Cape Town staff

Posted: 2/24/2025

We had a wonderful family stay in the villa. Felt very homely throughout and the views were beautiful. Beds were super comfy. A big bonus when staying away from home.

Mark H - Posted: 2/9/2025

Thank you for your wonderful review Mark! We're delighted to hear that you and your family enjoyed your stay and found the villa comfortable and homely. We hope to welcome you back to Nox in the future soon!

Nox Cape Town staff

Posted: 2/10/2025

Gran estadía en Cape Town, la casa es muy cómoda para un grupo grande. Cuenta con servicio de limpieza y el team Nox es muy atento

Diego L - Posted: 2/3/2025

Thank you for your wonderful review Diego! We're delighted to hear that you had a great stay in Cape Town and found the house comfortable for your group. It's fantastic to know that our cleaning service and the Nox team met your expectations. We hope to welcome you back to Nox and Cape Town in the future soon!

Nox Cape Town staff

Posted: 2/7/2025

This place was perfect for our group of 5 ladies. the views are amazing and the amenities were as described.. I would not say it's walkable but is close to the happenings in Capetown. Uber is accessible. The Nox delivery options are fantastic. Being able to have wine, champagne and a great charcuterie box there upon arrival was clutch since our flight came in late. There was a municipal water issue and the host was on it. We had a wine tour that day and water was back on by the time we got home😁 Great place and we would definitely go back.

Jennifer D - Posted: 1/23/2025

Thank you for your wonderful review Jennifer! We're thrilled to hear that you and your group enjoyed the amazing views and listings amenities. We are delighted the Nox shop made your arrival seamless and hassle free. We look forward to welcoming you back to Nox on your next visit to Cape Town!

Nox Cape Town staff

Posted: 1/24/2025

A truly wonderful Stay!! We will definitely be back. Thank You!!

Michelle G - Posted: 12/5/2024

Thank you for your wonderful feedback Michelle! We're thrilled to hear you had a fantastic stay. With regards to your concerns about the dishwasher we will look into resolving this for future stays. We look forward to welcoming you back to Nox soon!

Nox Cape Town staff

Posted: 12/6/2024

Nox’s listing was spot on. The hosts provided helpful information which helped us navigate Cape Town. They were also extremely communicative throughout the process. The neighborhood was safe and the location was convenient.

Ayesha T - Posted: 11/30/2024

Thank you for your wonderful feedback Ayesha! We're thrilled to hear you enjoyed your stay and found our communication helpful. We appreciate your suggestions regarding the linens and key entry, and will look into these to enhance future guest experiences. We hope to welcome you back to Nox soon!

Nox Cape Town staff

Posted: 12/2/2024

Lovely place! The view and the cleanliness.

Mehar J - Posted: 11/18/2024

Thank you for your feedback and review Mehar! We're delighted to hear you enjoyed the stunning views and the cleanliness. We apologize for the delay on your check in and the inconvenience caused by the plumbing issue and pool servicing. We have ensured to get the mentioned resolved and your feedback is invaluable to us. We hope to welcome you back to Nox in the future.

Nox Cape Town staff

Posted: 11/19/2024

the place was really amazing and Nox were really helpful throughout the stay even offered to keep our luggage at their office till check in which made things very easy for us

Shane M - Posted: 11/1/2024

Thank you for your review Shane! We're glad you enjoyed your stay and found our team helpful and attentive during your stay. We apologize for any discomfort caused by the team bringing items to the listing, we have ensured this is noted and thank you for your feedback. We hope to welcome you back to Nox and Cape Town in the future soon!

Nox Cape Town staff

Posted: 11/13/2024

The location is great and near to the shopping mall and restaurants. The staff were responsive in their communication and readily available to assist. I would for sure stay here again

Kayeli D - Posted: 10/24/2024

Thank you for your feedback and review Kayeli! We're delighted to hear you enjoyed your stay, the location and found the team helpful and responsive. We appreciate your suggestions and we will be sure to take these into consideration for all future guests. We look forward to welcoming you back to Nox and Cape Town soon!

Nox Cape Town staff

Posted: 10/25/2024

An amazing immaculate house with 5 super bedrooms, all ensuite, and a spacious living area leading onto a lovely garden with stunning views! Nox were waiting for us to arrive and were very attentive. The added touch of coffee and tea was appreciated. There were 8 of us and everyone commended me on finding a wonderful place to stay. It really is very central, right in Hout Bay yet only minutes drive from Constantia, Llandudno and even Kommertjie.

Danny K - Posted: 10/2/2024

Thank you for your wonderful review Danny! We're thrilled to hear you enjoyed your stay. We appreciate your feedback and we look forward to welcoming you back to Nox in the future!

Nox Cape Town staff

Posted: 10/3/2024